Mark Kearns

What I know: 35 years of working in copiers and understand the importance of a fully integrated customer system; that meticulously overseeing stock ensures clients needs are effectively met, maintained and managed; when a client has a problem it’s of the utmost importance that we solve it quickly

What I do: thrive resolving customer technical challenges, oversee clients training needs for all new products and ensure technical upgrades are implemented; personalised, fast, friendly, tailored support for each customer; In a nutshell I help customers and take pride that no problem is too small or inconvenient.

What I like: satisfied smile on a clients face when their printer solutions are installed and running smoothly, Clarity Wessex’s service team camaraderie; footie, felines and Florida fairways – avoiding the alligators!